Lenz — Automotive-KI
Open menu

From practice

AI in the dealership — concrete, not theoretical.

Real levers, real figures. This is what AI looks like when it pays off.

Find your own leverTo the lever library

Worked examples

Three profit killers, three numbers.

Every case follows the same structure: starting point, calculation, lever. The assumptions are stated alongside, so you can hold each figure against your own business.

  • Profit killer: used-car holding times

    21,304 €

    a year in holding costs, unnoticed

    Capital tied up€720,000
    of which holding costs a year€21,304
    Starting point
    40 used cars in stock, worth €18,000 on average, standing for 90 days. That ties up €720,000 in capital.
    Calculation
    €720,000 × (90 / 365) × 12 % cost rate for tied capital, depreciation and floor space = €21,304 a year.
    Lever
    Cutting holding time from 90 to 60 days saves around €7,100 a year — without selling a single extra vehicle.

  • Profit killer: unsold workshop hours

    93,000 €

    extra revenue a year if workshop productivity rises from 82 % to 87 %

    Starting point
    6 productive staff, an hourly rate of €165, 235 working days. Productivity rises from 82 % to 87 %.
    Calculation
    6 × 8 hours × 5 % × 235 days = 564 additional billable hours × €165 = around €93,000 a year — with no new staff.

  • Profit killer: lost enquiries and calls

    144,000 €

    margin lost a year to enquiries left lying

    Starting point
    120 enquiries a month, 25 % of which are left lying or handled too late. At a 20 % conversion rate and €2,000 margin per sale.
    Calculation
    30 lost enquiries × 20 % × €2,000 = €12,000 a month = €144,000 a year.
    Lever
    The marketing for those enquiries is already paid for — the customer is gone anyway. This is where the most expensive waste sits.

Traceable worked examples based on typical industry magnitudes, not an evaluation of individual customers. The AI check works out your real figures.

The levers

Where AI already works in the motor trade.

In a dealership AI is not a tech toy but a tool. These levers show where it measurably saves time, cost and hassle — sorted by area.

26 levers

Stock & buying

  • Days-in-stock analysisBiggest lever

    Problem
    Capital sits still unnoticed
    Fix
    Make days in stock visible per vehicle
    AI
    Flags the thresholds itself

  • Pricing with market data

    Problem
    Prices set by gut feel
    Fix
    Reconcile market data continuously
    AI
    Proposes the price

  • Purchase safeguarding

    Problem
    Bad buys tie up capital
    Fix
    Estimate days in stock beforehand
    AI
    Checks market data before you commit

  • Stock visibility

    Problem
    Vehicles sit without a listing
    Fix
    List every vehicle everywhere
    AI
    Writes and maintains the listings

Workshop & service

  • Making productive hours visibleBiggest lever

    Problem
    Attendance is not sold
    Fix
    Measure productivity per technician
    AI
    Shows where the hours drain away

  • Diagnostic support

    Problem
    Fault-finding eats hours
    Fix
    Make experience instantly available
    AI
    Suggests causes from the symptom

  • High-voltage & e-mobility coach

    Problem
    HV knowledge missing in the team
    Fix
    Learn in the workflow, not in a course
    AI
    Answers questions at the vehicle

  • Cost estimates in minutes

    Problem
    The customer waits 45 minutes
    Fix
    Prepare the quote from vehicle data
    AI
    Drafts the estimate at once

  • First-level software support

    Problem
    DMS down, invoicing stalls
    Fix
    Keep manual knowledge at hand
    AI
    Delivers the fix directly

  • Knowledge copilot

    Problem
    Knowledge leaves with people
    Fix
    Document know-how so it is searchable
    AI
    Answers from your own knowledge

Sales & customers

  • Round-the-clock availabilityBiggest lever

    Problem
    Calls are lost
    Fix
    Take calls outside opening hours
    AI
    Answers and books appointments

  • Personalised customer communication

    Problem
    Mass mailings feel arbitrary
    Fix
    Write by vehicle and history
    AI
    Drafts each message individually

  • Automatic status updates

    Problem
    Customers call to ask
    Fix
    Inform them before they ask
    AI
    Reports every step

  • Follow-up and reactivation

    Problem
    Quotes fizzle out
    Fix
    Follow up without manual work
    AI
    Reminds you and drafts the text

Back office & paperwork

  • Invoice preparation

    Problem
    Work done, money stuck
    Fix
    Bill straight from the order
    AI
    Prepares the invoice

  • Complaint and standard letters

    Problem
    Every letter written by hand
    Fix
    Use blocks, not a blank page
    AI
    Writes the draft

  • Payment reconciliation and dunning

    Problem
    Open items surface late
    Fix
    Reconcile payments continuously
    AI
    Flags overdue and pre-drafts reminders

  • Document processing

    Problem
    Documents are retyped
    Fix
    Read the data off the document
    AI
    Captures and pre-codes it

Management & figures

  • ROI transparency per process

    Problem
    Nobody knows what pays off
    Fix
    Measure effort per process
    AI
    Keeps the maths running

  • Labour rate

    Problem
    The rate has not moved for years
    Fix
    Weigh cost against the market
    AI
    Shows the rate that holds

  • Competitor comparison

    Problem
    The market is known by feel
    Fix
    Watch offers in the area
    AI
    Evaluates continuously

  • Decisions based on data

    Problem
    Figures sit in five systems
    Fix
    Bundle the metrics in one place
    AI
    Summarises and explains

Future readiness

  • Cushion the skills shortage

    Problem
    Vacancies stay unfilled
    Fix
    Relieve the team you have
    AI
    Takes over the busywork

  • Succession readiness

    Problem
    Knowledge rests on one person
    Fix
    Hand over documented processes
    AI
    Keeps the knowledge retrievable

  • Marketing without an agency

    Problem
    Content costs time and budget
    Fix
    Produce content in-house
    AI
    Drafts copy and images

  • Visibility in AI search

    Problem
    The competition gets found
    Fix
    Make content quotable
    AI
    Checks what the models read
Which lever fits your business?

Your business definitely has one of these levers.

Which one it is, the AI check shows in two minutes — no sign-up, and no gathering figures beforehand.

Start the AI checkRather talk directly